Patients like to see a warm, smiling face when they are being looked after, but no-one is going to all sweetness and light after a difficult double-shift. What are your patient’s first impression of you as you approach the end of your shift?
Patients like to see a warm, smiling face when they are being looked after, but no-one is going to all sweetness and light after a difficult double-shift. What are your patient’s first impression of you as you approach the end of your shift?